Terms and Services

Welcome to MAILBOX EXPRESS. By using our services, you agree to comply with and be bound by the following Terms and Services. Please read these terms carefully before using our services.

Introduction

MAILBOX EXPRESS provides a variety of shipping and logistics services to meet your needs. By accessing or using our services, you agree to these Terms and Services. If you do not agree with any part of these terms, you should not use our services.

Services Provided

• EXPRESS SHIPPING – We offer fast and reliable shipping for urgent packages, ensuring timely delivery of important shipments.
• AIR CARGO – Our air cargo service provides efficient bulk shipping solutions, catering to your business needs with seamless international shipping.
• DOCUMENT SHIPPING – We ensure the secure and swift delivery of important documents, guaranteeing that they reach their destination safely and on time.
• SUPPORTING DOCUMENTS – MAILBOX EXPRESS handles your supporting documents with care, providing a hassle-free shipping experience from start to finish.
• PACKAGING SOLUTIONS – We offer comprehensive packaging solutions to ensure that your shipments arrive safely and securely at their destination every time.
• INSURANCE OPTIONS – We provide reliable insurance options that offer peace of mind and protection for your shipments, ensuring they arrive safely and securely at their destination.
• FREE PICK-UP SERVICES – Our free pick-up services offer reliable and hassle-free options, allowing you to ship with ease and confidence worldwide.
• AFTER SALES SERVICES – We are committed to providing exceptional after-sales service, offering tracking support, handling claims, and addressing any concerns or questions to ensure your satisfaction long after your shipment is delivered.
• E-COMMERCE FULFILLMENT – MAILBOX EXPRESS empowers brands and retailers with international delivery options and inventory pre-positioning, enhancing delivery speed, cost efficiency, and year-round sales.

User Responsibilities

• Accuracy of Information: You agree to provide accurate and complete information when using our services.
• Compliance: You agree to comply with all applicable laws and regulations regarding the use of our services.
• Prohibited Use: You agree not to use our services for any unlawful or prohibited activities, including the shipping of illegal or hazardous materials.

Payment and Fees

You agree to pay all applicable fees for the services you use. Payment terms will be provided at the time of service, and you must comply with those terms. Failure to pay may result in the suspension or termination of services.

Liability and Insurance

While we strive to ensure the safe delivery of your shipments, MAILBOX EXPRESS is not liable for any loss, damage, or delay of shipments except as provided in our insurance options. We recommend purchasing insurance for valuable items.

Intellectual Property

All content, trademarks, and logos on our website and associated materials are the property of MAILBOX EXPRESS or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

Termination of Services

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including violation of these terms.

Changes to Terms and Services

We may update these Terms and Services from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after changes are posted constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns about these Terms and Services, please contact us at:

MAILBOX EXPRESS
205 Washington Street, Greenpark Estate, Pasig City, Philippines
hello@mymailboxexpress.com
(02) 8524-9478

Thank you for choosing MAILBOX EXPRESS for your international shipping needs.